SAC responds to tickets within 5-7 business days. Due to higher volumes during peak periods, please allow 2-3 weeks for a response. Please keep an eye on Viva Engage and your NU emails for updates.

SAC AT A GLANCE:

Provincial Attestation Letters (PALs):

Starting in 2024, the Government of Canada introduced the Provincial Attestation Letter (PAL), a new requirement for international students applying for a study permit to begin graduate studies in Fall 2025 and Spring/Winter 2026. For more details about how to obtain a PAL, visit the OGS Canada Webpage.

Refund Closure

Please note that Student Refunds will not be processed between June 23rd – July 5th, 2025 due to system updates. If your account requires a refund during this period, please note that it will not be processed until standard processes resume on July 5th, 2025. We thank you in advance for your understanding and cooperation.

Private Loan Disbursements

Private Loan Disbursements for January 2025 have begun. Each week, as disbursements are received, SAC will send emails to students directly, informing them of the funds and the processing timeline. Students are requested to refrain from submitting tickets requesting their loans to be certified as these are a continuous work in progress.

Private Loan Payments towards Outstanding Tuition

Students who receive Private Loans will have any outstanding tuition deducted from the disbursement amount. If a credit remains, that will be transferred to a student’s bank account. Applicable students will receive an email from SAC outlining their funding disbursement and allocation details. This is your “payment confirmation” of your Private Loan funding paying your outstanding tuition fees.

Early Registration Scholarships:

Early Registration Scholarships have all been applied to Student’s accounts.

Registration Scholarships:

If you qualified for a Registration Scholarship, please note that this is a one-time award.  It will be automatically applied to your student account, after you have been issued your tuition invoice.  Students can anticipate seeing their scholarship reflected on their student account approximately 2 weeks after the add/drop date for the upcoming term.

Registration Scholarships have now been applied for eligible students.

 If you have questions about the registration process, please contact your program advisor or enrollment counselor.

• Accounts with past due balances are subjected to a Financial Hold. This will not be lifted until past due accounts are paid in full.
• Most scholarships for Spring 2025 studies have been processed. If you received a Scholarship Awarded letter, you can make the payment for your fees, less any anticipated scholarship amounts while Spring 2025 Scholarships are pending. Once posted, if there are any discrepancies, students will be responsible for reconciling any outstanding amounts.
• Canadian campus tuition rates can be found online. (It should be noted that Canadian campus and US campus tuition rates are housed on two, separate webpages). Students enrolled in a US campus-based program, who do not pay their fees in full by their respective due dates, are subjected to Late Fees as per the Student Finacial Services (US campus) tuition policies.
• CO-OP charges are determined based on the credits associated with your course. Total Tuition Fees cannot be assessed until students have enrolled in their prospective courses/CO-OP sections.

Tax Season

SAC has completed the tax slips for 2024 year (T2202s and T4As). As per standard procedure, tax slips will be delivered to students via their NU emails. Please visit the Tax Slips page for more details.